FAQs

General Program Questions

What is the High Reliability Leadership Mastery Program?

This is a 12-month leadership transformation program designed for professionals in high-risk, high-consequence industries (oil/gas, chemical, manufacturing, maritime, mining, aerospace, etc..). It is based on the U.S. Nuclear Navy’s proven leadership principles, blending onsite and online live training sessions, shoulder-to-shoulder practical application and coaching, and KPI-driven tracking to ensure measurable leadership improvements.

What makes this program different from traditional leadership training?

Unlike generic leadership training that lacks measurable impact, this program is:

• Rooted in a proven HRO leadership model (U.S. Nuclear Navy).

• A structured, year-long journey (not a short workshop).

• KPI-driven, ensuring measurable leadership improvements.

• Designed for high-risk industries where leadership failure can lead to operational risks.

• Led by former U.S. Navy Nuclear Operators with real-world expertise in high-reliability leadership.

Who should take this program?

This program is ideal for leaders, managers, and professionals in high-risk industries who are responsible for operational excellence, safety, and risk management. Participants typically include:

• HSE, Process Safety Teams and Frontline leaders motivated to enhance their decision-making in high-stakes environments.

• Middle managers preparing for executive leadership roles.

• Safety and operations personnel seeking to integrate high-reliability leadership principles into their organizations.

Program Modules & Curriculum

What are the specific modules covered in the program?

The program consists of 10 modules, each focused on a key aspect of high-reliability leadership:

• Leadership I (CREATE): Communication, Resiliency, Expertise, Accountability, Trust, and Excellence.

• Continuous Improvement: Driving operational excellence and innovation.

• Becoming a Learning Organization: Embedding knowledge-sharing and adaptability.

• Effective Communications: Enhancing clarity and trust in high-stakes environments.

• The Questioning Attitude: Challenging assumptions and improving decision-making.

• Procedural Compliance: Reducing operational risks through structured processes.

• Team Backup: Strengthening collaboration and error prevention.

• Leadership II (Situational Leadership): Adapting leadership styles to team needs.

• Accountability: Cultivating a mindset of accepting ownership and responsibility.

• S-Quad Analysis: Enhancing decision-making through structured analysis.

Applied Capstone Project

What is the Applied Capstone Project?

In addition to the structured modules, the program includes an applied capstone project designed to ensure that theoretical learning translates into tangible operational improvements. Here’s how it works:

• Project Identification: Each team, limited to no more than two participants to ensure active engagement, will identify a real‑world problem at their facility or site. These problems can be proposed by senior leadership or selected by the participants themselves to align with the organization’s operational challenges and ROI objectives.
• Ongoing Application: Throughout the 12‑month program, teams continuously work on their identified challenge, integrating the high‑reliability leadership principles and tools learned during training.
• Capstone Presentation: In the final month—during the HRG site visit—teams will present their project outcomes, including analyses, solutions, and measurable impact, to senior site leadership.

This project not only reinforces the course concepts but also generates immediate, actionable results that enhance overall performance and safety.

How does the Applied Capstone Project benefit my organization?

The capstone project ensures that the leadership training is immediately applicable in a real-world context. By directly addressing operational challenges, the project helps to drive measurable improvements in safety and efficiency. It also creates a direct feedback loop with senior leadership, ensuring that the impact of the training is clearly demonstrated and aligned with the organization’s ROI objectives.

Program Structure and Time Commitment

How long does each module take to complete?

Each module is covered in a 3-hour live instructor-led session. There are 10 modules in total, spread across 12 months, with practical learning objective application and assessments supported by one-on-one and group in-situ coaching.

Can I see a breakdown of the program timeline?

Yes. The 12-month structure includes:

• Onsite Kickoff (Month 1):

  • 2-day program kickoff at client site.

  • KPI development with Key Stakeholders.

  • Teach Modules 1-4 (Leadership Fundamentals).

  • Complete Learning Objective Assessments (LOAs).

• Remote Learning (Months 2-6):

  • Live virtual training: Modules 5-7.

  • Complete LOAs & Coaching.

• Midpoint Check-In and Onsite Training Workshop (Month 7):

  • 2-day at client site.

  • KPI Progress Review.

  • Complete Modules 5-7 Practical Application Objectives and Coaching.

• Remote Learning (Months 8-11):

  • Live virtual training: Modules 8-10.

  • Complete LOAs & Coaching.

• Mastery Session (Onsite Program Capstone):

  • 2-day onsite final KPI review and reporting.

  • Complete Modules 8-10 Practical Application Objectives and Coaching.

  • Issue Certificates to new High Reliability Leaders.

How much time should I expect to invest in each module?

On average, learners should plan for:

• 3 hours per module for live instruction.

• 2-3 additional hours per module for applying learned concepts, self-study, and optional readings.

• Onsite sessions require full-day participation over two days.

What happens if I miss a live session?

All live sessions are recorded and made available for replay. However, active participation is strongly encouraged since real-time interaction with the instructor and peers enhances learning. Once replay is complete, the Module LOA must be completed for credit.

Learning & Assessment

How is my progress tracked?

Your progress is measured through:

• Pre-, mid-, and post-program KPI assessments to track leadership improvements.

• Instructor assessments based on participation, applied learning, and feedback.

• Quizzes, practical learning objectives score cards, and surveys after each module.

• Midpoint and final leadership evaluations during onsite completion of practical learning objectives.

Will I receive a certificate at the end?

Yes. Upon successful completion, you will receive a Certificate of Completion for the High Reliability Leadership Mastery Program.

Investment and Enrollment

Can we enroll fewer than 10 participants?

Maybe, let’s talk. Due to the dedicated instructor model, each class should have at least 10 learners to ensure an interactive learning experience.

Can my company enroll multiple teams?

Yes, the program is scalable, and companies can start with one team and expand as needed.

Results & ROI

How do I know this program will work for me?

Unlike traditional training, we track KPI improvements at every stage, ensuring you see real leadership transformation.

What if my company wants to measure the ROI?

Each organization sets KPIs during the kickoff (e.g., incident reduction, leadership effectiveness, efficiency metrics). These KPIs are reviewed midway and at the conclusion to measure tangible progress.

How does this program compare in cost vs. leadership failures?

Consider that a single operational failure or safety incident can cost millions in fines, downtime, and reputational damage. This program is an investment in leadership resilience and risk reduction.

Additional Considerations

How does the 1:10 instructor-to-learner ratio benefit participants?

This ensures personalized mentorship, direct feedback, and hands-on coaching for each participant.

How can my organization sign up?

Get in touch with your HRG contact or request time here and we’ll customize a program for your team.