Services

Operational Excellence Consulting

We help our clients achieve extraordinary operational results by focusing in three areas:

 

Management Systems

Culture

Leadership Development

 

Based on the U.S. Nuclear Navy’s model for Operational Excellence, we believe there is a formula to create and sustain excellence in operations. Our model for a High Reliability Organization requires Management Systems, Culture, and Leadership all working in alignment. A High Reliability Organization is an organization that achieves Operational Excellence in a complex environment where the risk of failure is high. We want to share with you the methods the Nuclear Navy uses to achieve such a high level of Operational Excellence so we wrote the book on it.

But, we know that every organization is unique and you may need help in your transformation. So, we approach each engagement with the philosophy that we must listen first to learn what your specific needs are. We then help you develop the systems, culture, and leadership tailored to your organization’s situation and goals.

Call today to see if we can help you. You can reach us at 773-349-2983 or email at rkoonce@highrelgroup.com to discuss your needs.