by Bob Koonce | Apr 2, 2017 | Uncategorized
Last week marked the twelve year anniversary of the Texas City Refinery Disaster where 15 workers died. I study this tragedy because it is so rich with lessons. I would rather study positive success stories but I guess my natural inclination is to gravitate to these...
by Bob Koonce | Sep 19, 2016 | Uncategorized
It Happens! A Leadership Guide To Getting The Most From Your Problems. As a leader, making your organization better each day should be a priority. Part of improving is investing the time and resources to get to the root cause of problems when they happen....
by Bob Koonce | Sep 14, 2016 | Uncategorized
It Is The Critic That Counts…Wait, What? Actually I really like the quote from President Theodore Roosevelt about “The Man in the Arena.” I like it so much I included it in my change of command speech when I was leaving USS KEY WEST (SSN 722). I wanted my crew to know...
by Bob Koonce | Aug 30, 2016 | Uncategorized
Inconceivable Leadership “Delegation” – You keep using that word. I do not think it means what you think it means. Early in my Naval Officer career, we would be told we needed to learn how to delegate if we wanted to be effective leaders. I see that advice...
by Bob Koonce | Aug 15, 2016 | Uncategorized
Improving Quality: I Could Tell You, But Then I Would Have To Kill You Is your organization struggling with Quality problems? Do you have what you think is a good quality management system but no one seems to follow it? Here’s a little sea story that might help get...
by Bob Koonce | Jul 20, 2016 | Uncategorized
What Part Of Supporting Commander Don’t You Understand? Every business has a point where the rubber meets the road. This is usually some type of client interaction that provides the valued service or product that results in an exchange of currency. In service oriented...
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