May the Culture Change Force be with you…

We are working with a fabulous client in the Oil & Gas industry to help them transform their culture into a High Reliability Organization based on the principles of the US Nuclear Navy. They are already doing great work but want to be even better and it’s exciting...

Self Licking Ice Cream Cones

I am not sure when I first heard the phrase “Self Licking Ice Cream Cone” but it stuck in my head. I think it was around 2002 when I was a Junior Board Member on the Pacific Fleet Nuclear Propulsion Examining Board (NPEB). The NPEB is tasked to essentially...

Get Comfortable Being Uncomfortable…

There are a lot of stories and folklore about the interviews that Admiral Hyman G. Rickover, the Father of the Nuclear Navy, conducted on prospective nuclear officer candidates. These are not fiction. I have spoken to many officers who were interviewed by the KOG...

Single Stick Submarine Driving

  Have you ever watched the television show “Undercover Boss”? The show can be a little sappy and overly dramatic. Most bosses that go on the show end up in tears and it seems a little staged quite frankly because they always stumble upon the employee...

Cannonballs and OODA Loops

“Don’t polish the cannonball!!!” We were in the submarine attack trainer in Groton, Connecticut. It was 1995 and I was a young officer stationed on USS NARWHAL (SSN 671) a Cold War nuclear attack submarine. As part of my Command Qualification...

Human-proofing your Operations

Last week marked the twelve year anniversary of the Texas City Refinery Disaster where 15 workers died. I study this tragedy because it is so rich with lessons. I would rather study positive success stories but I guess my natural inclination is to gravitate to these...