operational leader reviewing assurance process
Uncategorized

Self Licking Ice Cream Cones

Many organizations build ‘self-licking ice cream cones’—complex programs that sustain themselves instead of solving problems. This article shows how leaders can use simple, fit-for-purpose root cause tools to strengthen culture

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ooda loop leadership in complex operations
Decision Making

Cannonballs and OODA Loops

Leaders in high-risk operations fail when they wait too long for perfect information. OODA loops help teams decide, act, and adapt before it’s too late.

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human performance and error prevention in high risk operations
High Reliability Organizations (HRO)

Human-proofing your Operations

Human error is inevitable. Leaders in high-risk operations must design systems, safeguards, and culture to prevent mistakes from becoming disasters.

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